Refund Policy
Student Satisfaction Guaranteed • Clear & Fair Conditions
1. 30-Day Guarantee Overview
We want you to be completely satisfied with your learning experience. If an enrolled course does not meet your technical expectations, you may request a 100% full refund within 30 days of the original purchase timestamp.
2. Eligibility Conditions
To maintain fairness for both students and instructors, refund requests must meet the following criteria:
- The request is made within 30 days of purchase.
- Less than 50% of the total course video lectures have been streamed.
- A Certificate of Completion has not yet been claimed or issued for the course.
- No excessive or abusive refund patterns are detected on the user account.
3. How to Request a Refund
To initiate a refund, please send a message through our Contact Form specifying:
- Your account email address
- Order number (found in your Purchase History)
- Course title and brief reason for the refund
Once approved, refunds are credited back to the original payment method within 5–7 business days.